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If you need assistance and support on our services, do not hesitate to contact us for all the information on national and international shipments, supplier search and import/export services of ImportazioneFacile.it

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Frequently asked questions

What is the general timeframe for an import?

Of course, it depends on the product and its production times. On average, an import takes about three months to be delivered to Italy. Including research and negotiation with supplier, production and shipping time

Is it safe to rely on a Chinese supplier?

It depends on how you found the supplier: if you found it on the internet, the situation is much riskier than knowing the supplier personally. We can help you with that.

Is it safe to pay by bank transfer?

Only if you know the reliability of the supplier. Otherwise, it could generate risky situations.

What are the risks of importing?

The risks are many: from the risk of fraud in the purchase, to the seizure of goods at customs if they do not comply up to criminal implications in the event of the importation of products that do not comply with European regulations.

What is CE marking?

The CE marking is a mark that certifies the conformity of the product with the standards in force in Europe. In most cases, it is the importer who assumes responsibility after viewing the documentation of conformity and assessing its veracity.

Can I trust the supplier who claims to have the CE marking?

Absolutely not, it is the importer who must view the documentation of conformity and, only if this is complete and truthful, can he recognize the product as compliant with CE certification. In the case of medical devices, the matter is more complex as there are notified bodies that are responsible for verifying and certifying compliance.

What is the task of importazionefacile.it?

The agency takes care of following the customer in every aspect of the import, from the search for a reliable supplier, to the negotiation, to the control of the documentation relating to the conformity of the product, definition of commercial agreements, quality control in the factory, production monitoring, shipment to Italy and assistance during customs clearance.

Can we do quality checks directly in the factory?

Absolutely, we can verify the existence of the factory, its turnover, its size, its historicity. In addition, we can carry out checks directly on production or before departure, through the support of bodies specialized in this specific field.

How can you protect yourself from productions other than ordering?

An effective tool can be quality control during production or before shipment, as well as establishing a correct supply agreement.

Do we need contracts with Chinese suppliers?

Surely a complete and precise definition of the supply before the order can avoid unpleasant post-production situations. It is always advisable to be followed by professionals in the sector, such as our agency.

What are the cost items in an import?

The main cost items are certainly the imported product, the cost of transport and customs duties in Italy (VAT and Duty).

How to find a reliable supplier?

One of the most used methods in the search for a supplier is the use of platforms and marketplaces (Alibaba, Aliexpress etc.), although they are certainly not the safest. The only method that partially safeguards you from possible fraud is direct research on the territory, in order to avoid trading companies and unserious companies. This can help you importazionefacile.it through direct contacts in most countries with high production potential (China, India, Pakistan, Turkey etc.)

Is there a method to guarantee import?

Unfortunately, there is no absolute guarantee, especially if you are a beginner. Relying on professionals in the sector can help to reduce, as far as possible, the various risks associated with an import.

Can I ask for a quote?

Of course, fill out the contact form for a free telephone consultation

Are Chinese marketplaces/platforms reliable?

They are useful tools to get an idea of what the non-EU market offers, at the same time they cannot be sufficient tools to guarantee the success of import operations.

Are the transports managed directly by Chinese suppliers reliable?

Absolutely not: in most cases, suppliers rely on low-cost shipping companies that do not guarantee either the safety of transport or the integrity of the goods. In many cases, the load is even lost.

Is it convenient to import a product?

“Ni”, in the sense that importing for its own sake does not guarantee any savings. It is necessary to combine the import with a complete business plan, in order to evaluate every aspect of your business. Importazionefacile.it supports you with a commercial consulting service, which allows you to have complete assistance in every aspect of your business.

What risks does the passage of goods through customs in Italy entail?

It is the most delicate phase of importation: the importer in Italy and Europe is equated with the manufacturer, so he must guarantee the conformity of the imported goods. The risks are many: from simple administrative sanctions it can even reach the destruction of the goods and consequent criminal implications related to the non-conformity of the products. Importazionefacile.it can support you in this delicate phase, guiding you, in order to reduce, as far as possible, any risks.

Can you help me buy product(s) from marketplaces?

Absolutely, Importazionefacile.it can support you at every stage of the import, making contact with the supplier you have selected, evaluating its reliability and following step by step until the completion of the import.

Do you deal with any type of product?

Importazionefacile.it can follow the import of any product category, without exclusions, guaranteeing the quality that distinguishes us.

Can I rely on you as a private individual?

Certainly, Importazionefacile.it follows both companies and individuals, without distinction. We guarantee every customer the same treatment and quality, regardless of the scope and size of the project

Can you also arrange a shipment?

Absolutely, importazionefacile.it has a multi-year partnership with some of the most important international freight forwarders, allowing us to find tailor-made solutions for each customer, with absolutely convenient transport conditions and quotas, given the important volume of business we manage. Request a quote now in the form below, we will call you without obligation to talk about your project.

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